Craigs business report
We do not keep the Ridigid items in stock. The sense of urgency of having those tools were lost because of irresponsible listing. I even chose an expensive method of shipping to get all those required tools in 5 days time and yet it only ended this way??!!
We again tried to work with the customer on the return of these items. They did not agree and the useless ratchet handles are with me with their cost on the book. Then Skype is a great choice because of its ease of access, large group collaboration and basic, but smooth interface. However, this improvement came on the back of cost cutting rather than revenue growth, and the longer term structural challenges remain. The company posted the second largest profit in its history, despite a number of challenges including sharply higher fuel costs. No returns will be accepted without a RGA. If the item you are returning had free shipping then our original cost of shipping will be deducted from your refund. The significant organic growth experienced over the last 5 years, validates the strong service levels applied by Craig International and our buyers. We also require the customer to clearly write the RGA on the outside of the box. We let them customer know that there was a delay and offered to refund him half of his shipping cost. I made an inquiry again as to what was happening and for the first time I was informed, the items are not available in their inventory. But, I can say you need something for your home-based recruiting. What works for one recruiter may be a disaster for the next. Steve Gibson.
I immediately made a letter about missing items and immediately got a response that the remaining items were missed and will be sent separately, this time with different tracking numbers with supposed shipping date of November 6, We promote a culture of ownership among our people, who are trusted to get on with the job on your behalf.
I would understand if it was my fault but in this situation, I'm in the receiving end and got penalized with the useless items delivered to me. These are genuine blue chip companies, and true to form they all posted record profits and increasing dividends. What got me upset was that I was led to believed that the items were available in the inventory since their listing made no qualification of delay delivery was expected.
Crains new york
Your best bud might recommend Webex for video conferencing only for you to pay the fees and hate it. Skype is great for those looking to chat, video conference and collaborate with face time. Users of Webex love that they can share screens easily, connect through their computers or phones, and integrate their scheduling with Outlook. The Houston office, has a successful team, and we are excited to see what the future holds. The RD items had to be shipped from Rigid directly. Customer stated that he no longer wanted the SDT items that he already received as well. Why should i be penalized to shoulder the return shipping cost for items i can no longer use because of non delivery of required items? When the customer contacted us that the RD items were not with the order, we let him know that they will ship separately and will take an extra week or 2 to arrive.
Marc Purchasing Manager UK I love applying my procurement knowledge and experience to ensure that service levels to clients are exceeded — and that our processes are streamlined and efficient.
We only keep the Steel Dragon Tool items in stock.
Why should I keep the ratchet handles if I already lost the work the ratchet handles and die heads were needed for because of misleading listing about availability? They are just a matter of preference combined with the variety of needs for each individual. We let the customer know that there was a delay in shipping the Ridgid items because they had to ship from Ridgid directly. Users of Webex love that they can share screens easily, connect through their computers or phones, and integrate their scheduling with Outlook. Why should i be penalized to shoulder the return shipping cost for items i can no longer use because of non delivery of required items? We work in a culturally sensitive way wherever we operate. I was the one who told them that the ridgid die heads were not in the box that contained the SDT ratchet handles in which the commercial invoice also mentioned. Customer said he could not wait and wanted to cancel the entire order. Speaking of our largest construction business, the Fletcher result was in line with recent guidance. Customer still wanted to return the SDT items. Another complaint is that although the day free trial is robust, so is the pricing afterwards. Webex offers a highly usable chat option for times just like this when the connection is bad. Reply is unacceptable Shoulder return shipping cost Customer Reviews. The RD items had to be shipped from Rigid directly.
This is important to know. The team has successfully grown the customer base in recent years gaining considerable market share, while diversifying into industries such as mining, solar and ship Chandlery.
Carol Operations Manager UK Being with the Craig team, for seven years now, I have worked my way up from expediting to senior procurement.
based on 29 review